Online Purchases FAQs

Is it safe to order online?
Yes, it is. We take your privacy and security very seriously. Our website is a safe and secure platform. The details you provide are encrypted and sent acro...
Mon, 10 Jul, 2023 at 10:01 AM
How do I order online?
Please see the following steps to complete your purchase: Select your item Add to cart Include a mattress protector to protect your mattress Go to c...
Mon, 10 Jul, 2023 at 10:03 AM
Can I place a bulk order?
For online purchases, contact our online sales team: Email at: orders@dialabed.co.za Telephone:  086 100 7542 WhatsApp : 010 730 0360 For store pu...
Mon, 10 Jul, 2023 at 10:03 AM
How do I know which items are in stock?
Our best seller products are generally always in stock and have a delivery lead time of 1-3 working days. View our promotions page to see our best seller ww...
Mon, 10 Jul, 2023 at 10:04 AM
How long is my quotation valid for?
14 working days from the date of the quotation.
Mon, 10 Jul, 2023 at 10:04 AM
How do I get a copy of my receipt/invoice?
For in-store purchases - Invoices are given to you at point of purchase. Should you misplace your invoice, you may request your invoice from the store that ...
Mon, 10 Jul, 2023 at 10:05 AM